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Schedule Your FREE Evaluation & Day of Daycare
DO YOU WANT TO JOIN THE RESORT?
All new pack members must pass an Evaluation prior to joining in Daycare or Overnight Boarding. Evaluations are scheduled by appointment ONLY, Monday - Saturday (ALL Evaluations MUST be scheduled to start no later than 11am). Resort Tours are available during the week, except between the hours of noon and 2pm as our guests are eating, napping, and winding down with personal time. Please note that there may be a wait time for tours during check-in and check-out hours due to the high amount of traffic. We ask you for your patience.
Doggy Daycare
and Boarding
Frequently Asked Questions
Doggie Daycare is an environment where dogs are dropped off for the day to play & socialize with other dogs in a fun, safe, clean, and supervised environment. Doggie Daycare has many benefits:
- Consistent daycare significantly enhances your dog's quality of life.
- Playing and interacting with other dogs & people relieves boredom, destructive behavior, and separation anxiety issues.
- Socialization improvement among people and other dogs.
- Maintaining a healthy weight through regular exercise.
Upon arrival on your first visit, there will be some paperwork to be filled out which will help us know more about your pup and ease the transition into the pack. Paperwork includes a Pet & Parent Application, Service agreement, and Rules & Regulations Form, Policy for Contagious Viruses, and Senior or Special Conditions Dog Release From (for dogs 8yrs and older) which should be completed prior to Evaluation day.
- We recommend that pet owners bring their dog's regular food when their dog boards with us to ensure diet consistency. This helps minimize tummy aches and discomfort, and also promotes a sense of familiarity.
- We highly recommend that you provide the usual food, packaged in individual meals/portions.
- Medication. Bring them in their original bottles/packaging with original directions.
- Treats. Feel free to supply some of your pup's favorite treats during their overnight stay.
- All Standard Rooms come with a raised bed and blanket if needed.
- We do not accept personal toys and bedding.
There's certainly a lot of choices for your dog in terms of which leash or slip you should use. We ask Parents to use a standard 3-4 foot long leash with a fitting collar or harness so that we may handle your dog safely and gently throughout the facility. We DO NOT recommend retractable leashes (especially for bigger dogs) due to some of the safety and mechanical issues related to them. Some additional information is below.
A retractable leash is not so much a leash as it is a length of thin cord wound around a spring-loaded device housed inside a plastic handle. The handles of most retractable leashes are designed to fit comfortably in a human hand. A button on the handle controls how much of the cord is extended.
Retractable leashes are popular primarily because they aren't as confining as regular leashes, allowing dogs more freedom to sniff and poke around on walks. But unfortunately, there are many downsides to this type of leash.
A Few Reasons Not to Use a Retractable Leash:
1: The length of retractable leashes, some of which can extend up to 26 feet, allows dogs to get far enough away from their humans that a situation can quickly turn dangerous. A dog on a retractable leash is often able to run into the middle of the street, for example, or make uninvited contact with other dogs or people.
2: In the above scenario, or one in which your pet is being approached by an aggressive dog, it is nearly impossible to get control of the situation if the need arises.
3: The thin cord of a retractable leash can break – especially when a powerful dog is on the other end of it. If a strong, good-sized dog takes off at full speed, the cord can snap. Not only can that put the dog and whatever he may be chasing in danger, but also the cord can snap back and injure the human at the other end.
4: If a walker gets tangled up in the cord of a retractable leash, or grabs it in an attempt to reel in their dog, it can result in burns, cuts, and serious injury.
5: Dogs have also received terrible injuries as a result of the sudden jerk on their neck that occurs when they run out the leash, including neck wounds, lacerated trachea, and injuries to the spine.
6: Retractable leashes come with frequent mechanical problems and tend not to last too long. There is a high tendency to malfunction over time, either refusing to extend, retract, or unspool.
7: The handles of retractable leashes are bulky and can be easily pulled out of human hands, resulting in a runaway dog.
8: Retractable leashes are an especially bad idea for dogs that haven't been trained to walk politely on a regular leash. By their very nature, retractable train dogs to pull while on leash, because they learn that pulling extends the lead.
- Bowls. We use stainless steel bowls as they are the healthiest, safest, and most durable. We have plenty of bowls, and they are cleaned after each meal.
- Beds & Bedding. Beds and Bedding will not be accepted due to space restrictions.
- Toys, Kongs, ropes, and other personal belongings are not accepted.
- We cannot accept crates, suitcases, or other large containers due to space.
- Please supply enough food for the duration of the stay, adding an extra meal or two just in case of emergencies. We will turn away large bags of food due to space restrictions.
All daycare guests must be spayed or neutered, unless under 7 months of age. Once they reach 7 months of age, they must be spayed or neutered in order to socialize with the other guests in daycare. We do not accept any unfixed dogs over the age of 7 months.
Unaltered dogs may often exhibit more behavior and temperament problems, including aggression towards animals and people, and attempt to escape. In general, animal welfare organizations and veterinarians agree that spaying and neutering a pet is a responsible decision that will not only reduce the over-population of pets but will benefit the pet in many ways. We respect your decision not to spay or neuter but have requirements in place for the safety of all pets at our facility.
Prevention is key, and our staff is trained to prevent misbehavior. However, when it occurs, Verbal correction and Redirection is the first method of behavior modification at Wagging Lounge Dog Resort. Spray bottles filled with water are used to get the attention of dogs that do not respond to verbal correction. If needed, we use the "time-out" method to teach proper manners. Time-Out involves separating the dog from the others for a short period of time. This is done to teach the dog that poor behavior choices lead to a temporary loss of play privileges.
Your dog will never be unsupervised while in a group. We will have anywhere from one to four Pack Leaders working at any given time, depending on the day and number of dogs.
Yes, we are heated and air-conditioned indoors with ceiling fans and the most current airflow system. Our outdoor area utilizes sunscreens, shaded areas, and seasonal water fun.
Wagging Lounge Dog Resort has trained staff to quickly assess the situation to determine what action to take in case of illness or injury. Depending on the situation, we will either rush the injured dog to the closest Veterinarian or we will make an effort to transport them to their own Vet in a non-emergency situation. Pet parents will be notified ASAP.
Absolutely, our facility is equipped with the latest, state of the art ventilation system & air handler to circulate air. Fresh air enters and stale air exits while air filtration is constantly renewed. We use dog-safe cleaners and solvents and are environment friendly. Our staff is constantly cleaning and maintaining a clean environment. Our entire facility is "deep cleaned" twice a day.
Yes, we strongly believe each dog needs their own personal time. We set aside a time slot of 2 hours for personal space and time. Dogs get their meal during this time and get a chance to relax, nap, energize, digest, and recharge before playing again.
We urge our pet parents to plan ahead. Boarding spaces fill up quickly and many dogs may be turned away due to lack of space. We recommend at least 2-3 week advanced booking for major Holidays.
Yes, it is included for FREE during your dog's stay. Make sure your pup's medication is clearly labeled in the original container and dosage instructions are included. Prescription must be current.
Think of it as a "Info & Mingle" session for your dog and our staff and other pup guests. Your dog is our number one concern. All dogs must go through and pass a Temperament Evaluation which will assess the social behavior of your dog. On the first day, your dog will be introduced to other dogs one by one and then into groups to observe their behavior. We are looking for signs of fear or aggression that could result in a safety issue for your dog, other guests, or staff members. Our goal is to make sure your pup is right fit with the pack as well as the Staff. Safety of our pack and our Staff is on the top of our list at Wagging Lounge Dog Resort.
Yes. All new guests must be evaluated to attend Wagging Lounge Dog Resort for the safety of our guests and staff. All new guests must schedule and pass the Evaluation in order to make a Daycare or Boarding reservation.
It is highly recommended that our clients make a reservation as overnight spaces are limited. All boarders must have passed the initial temperament test and have all of the forms submitted prior to any reservation or stay. We DO NOT accept New Dog walk-ins for Evaluations, Daycare, and Boarding.
Yes, we require a reservation for Daycare. We provide an easy process to make a reservation on our website. You may give us a call or email us. Reservation link.
Our office hours provide periods of quiet relaxation for our animal guests. Office staff are the only employees who can release a dog to his/her owner and can do so only during office hours. If there is an emergency that requires a late pick-up or early drop-off, please call us during our normal hours of operation to alert our staff.
Monday - Friday: 7:00 AM - 6:30 PM
Saturday: 9:00 AM to 5:30 PM
Sunday: 2:00 PM - 4:30 PM.
At Wagging Lounge Dog Resort, our goal is to ensure your pet has a positive, stress free stay with us. As such, we prefer that you bring along your pet's everyday food. By maintaining your pet's regular diet and feeding schedule we will be able to provide familiar elements of your pet's home life. Package each feeding in a plastic ziplock or sealable bag labeled with your pet's first and last name and feeding instructions. Each feeding should be individually packaged and ready to serve. We have a kitchen fully equipped with a refrigerator, freezer, and microwave for serving specially prepared meals from home. Wagging Lounge Dog Resort feeds our guests EUKANUBA (substituted upon availability) dog food. If you'd prefer us to feed your best friend instead, there is a $3 charge per meal.
We provide a container for your dog's food, treats, and medication. Space is limited to a 18"x12"x7" container. We DO NOT accept other personal items due to space limitations.
Reservations are required to make sure your pet can stay in the accommodations of your choice. During the summer months and over holidays we book up in advance so we advise our customers to make reservations at least 3-4 weeks in advance during our busy periods.
We welcome your pet to stay with us during all major holidays. Call to obtain information on pick-up and drop-off restrictions during some holidays. Our facility is closed to the public on Thanksgiving Day, Easter, and Christmas however we are always attending to the needs of our boarding guests. You may pick up and drop off during our regular hours. Please note that we may have different hours of operation on (not limited to) Memorial Day, July 4th, Labor Day, and New Years.
We accept Cash, Visa/MasterCard, Amex, Discover, Apple Pay, and Debit Cards. We do not accept personal checks.
Yes, Wagging Lounge provides both indoor and outdoor play areas. We boast an 1150 square feet outdoor, privately fenced, play area for romping and water fun. We also provide playground & agility equipment, seasonal water fun, kiddie pools, and shades to our guests.